Career coaches – are you spending too much time giving away your time FOR FREE?
The client paid for a specific amount of time with you and you can ill-afford to start giving away your time – remember the next paying client is waiting to hear from you.
How to handle a difficult paying client.
- First and foremost, keep track of the time you started talking/working on this client’s issue.
- When their time is up, let them know that you are running out of time.
- A few minutes later, say “I have to stop the recording now.”
If you are spending too much time trying to help someone who is not responsive or receptive to change, YOU ARE wasting your time.
Give what you can, sum up what you think he or she should do next and send him an action plan. If you offer additional hours for a set price, send a followup message with the order link for more hours.
Remember, we can’t win them all and we will run into these situations from time to time.
From Interview Coach, Carole Martin
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